Terms & conditions

Welcome to the Indofrench Agrotech website, www.Indofrench.in (referred to as "the Website"), serving as both a service hub and informational resource for our esteemed customers. Your use of this Website signifies your agreement to adhere to the following terms and conditions, in conjunction with the Privacy & Data Policy and Return Policy. Kindly review these terms carefully.

These terms and conditions (referred to as the "Agreement" or "Terms of Use") delineate the guidelines for using the Website. The Company reserves the right to amend this Agreement at any time without prior notice. Any modifications become effective immediately upon their display on the Website. If you disagree with these terms, please refrain from using the Website.

By accessing this Website, you acknowledge and agree: (a) You have the legal capacity to enter into binding contracts as per the Indian Contract Act, 1872. (b) You are not prohibited from receiving services or goods under any applicable Indian law.

We prioritize your privacy and undertake to safeguard it. Your personal information remains confidential, in accordance with our Privacy & Data Policy.

Your consent is granted for the Company to send administrative and promotional communications, including emails and SMS. These communications entail account-related information, purchase updates, and details about our product range and promotional offers. You have the option to unsubscribe from promotional emails by utilizing the unsubscribe link in our correspondences. Refer to our privacy policy for more information. For any queries regarding these terms and conditions, please contact us at Support@indofrench.in.

1. General

This Agreement delineates the terms governing the use of this Website. By accessing and using this Website, you agree to comply with these terms and conditions. Your access is non-transferable, and maintaining the confidentiality of your user ID and password (if any) is your responsibility.

While certain features of the Website are freely accessible, features such as ordering Company products necessitate prior registration. All registration details must be accurate, and any changes should be promptly updated. Account creation is a prerequisite for purchasing products from our Website, ensuring easy access to order history and preferences.

2. Product Purchases through the Website

The products/services and information displayed on our Website are an invitation for you to make an offer. Your order constitutes an "offer" subjected to the terms herein. The Company reserves the right to accept or reject your offer at its discretion. Upon acceptance, confirmation will be communicated via email, with product dispatch or service commencement constituting order acceptance.

3. Amended Terms

The Company retains the right to modify the terms and conditions of this Agreement and the privacy policy without prior notification. It is recommended to periodically check the Website for updates. Continued use of the Website post-modification signifies your acceptance of the amended Agreement and privacy policy.

4. License and Website Access

The content on the Website is owned by the Company and protected by intellectual property laws. Your usage is limited to compliant use of the Website as outlined in this Agreement. Unauthorized reproduction or use of the Website may lead to legal consequences and infringements on intellectual property rights.

5. Guarantee Registration

Optimize the value of your guarantee card by swiftly registering online. please note: registration is mandatory to validate the guarantee, and it must be done through our portal. Furthermore, the guarantee request must be approved by the company. This requirement applies to purchases made from December 1, 2023. you can depend on us for support.

WEBSITE USAGE GUIDELINES

1. Ownership and Usage Rights

The Company and its licensors retain complete ownership of the Website. You are granted limited, revocable, and non-transferable permission to access and use the Website solely for personal purposes, in accordance with this Agreement.

Prohibited actions include modifying, merging, reverse engineering, or attempting to derive source code from the Website or its components. Commercial exploitation, unauthorized access, interference with functionality, or any competitive use is strictly prohibited.

2. Account Responsibility

Users must provide accurate and complete registration information. Failure to maintain updated and accurate information may lead to account suspension or termination.

Safeguarding your account credentials and restricting access to your computer are your responsibilities. Any unauthorized use or security breach must be reported immediately.

The Company reserves the right to refuse service, terminate accounts, or edit content based on its sole discretion.

3. Payment Information Security

Credit card details provided for purchasing on the Website will be concealed from customer service operators.

Users affirm to provide accurate and lawful credit card or internet banking information. Use of fraudulent details for payment is strictly prohibited.

The Company will not share this information unless necessary for fraud verifications, by law, regulation, or court order.

The Company holds no liability for credit card/bank account fraud, with sole responsibility resting on the user in case of fraudulent use.

These guidelines delineate usage boundaries and responsibilities for utilizing the Website and its features.

4. Pricing Information

The Company endeavors to offer competitive prices on products available through the Website. However, it does not assure that these prices will always be the lowest in your area. Prices and product availability can change without prior notice. Errors in pricing or product details may occur, leading to either contacting you for guidance or canceling your order.

The Company reserves the right to modify product prices at its discretion. If the price changes before dispatch, you'll be contacted via the email provided during registration for further instructions on whether to proceed with the purchase at the new price or cancel the order.

Upon acceptance of your order, the payment will be debited from your credit card/bank account. Should the Company decide to cancel the order after payment processing, the charged amount will be reversed to your account.

5. Cancellation Policies

The Company may refuse or cancel orders at its discretion, including instances such as limitations on available quantities, errors in product or pricing details, or issues identified by our credit and fraud prevention team. If your order is canceled after payment, the charged amount will be refunded to your card/account.

6. Customer-initiated Cancellations

The Company may accept or reject customer requests for order cancellations at its discretion. Unprocessed/approved orders will be canceled, and the full amount paid for such orders will be refunded.

7. Product Color Representation

Efforts have been made to display product colors accurately on the Website. However, actual product colors may vary due to several factors, including monitor/screen displays and photography issues. The Company does not guarantee that the color seen on your monitor will precisely match the product's actual color.

8. Disclaimer

(a) Your use of the Website and any related content, services, or software is at your own risk. The Company disclaims all representations and warranties, both express and implied, regarding the Website's operation, content, and services. Product warranties are as per the terms provided in the accompanying warranty card.

(b) Any material downloaded or obtained from the Website is at your discretion, and you are solely responsible for any resulting damage to your computer system or data loss.

(c) The Company does not warrant the accuracy or reliability of advice or information obtained through the Website for significant decisions; it's advisable to consult a professional for specific advice tailored to your situation.

(d) Your dealings with other users or advertisers, including payments, are solely between you and those parties. The Company is not liable for any loss or damage resulting from such interactions or third parties' use or disclosure of your information. Disputes with other users are not the Company's responsibility, but it may monitor such conflicts. The Company holds no liability for acts or omissions of users or third parties concerning your content or submissions; disputes should be resolved directly between you and the relevant user or third party.

(e) Your use of the Website is at your own risk. The Company does not guarantee that the Website, its content, materials, products, or services, including emails, are free of viruses or harmful components. The Company is not responsible for any damages arising from the use of the Website or its content, including direct, indirect, incidental, punitive, or consequential damages.

(f) The Company and its licensors reserve the right to alter, suspend, or remove access to the Website or its content without notice. The Company is not liable for such changes. Limits on certain Website features or access may be imposed without notice or liability.

9. Limitation of Liability

The Company is not liable for short delivery or defective products unless notified as per the Return Policy. It will not be responsible for losses or damages arising from events beyond its control. The Company's total liability to you for any liabilities under this Agreement or related transactions is limited to the product's order value.

10. Customer Communication

The Company may contact you via email, SMS, telephone, or other means using details provided during registration. By using the site or sending emails, you agree to receive electronic communications from the Company. The Company may not contact numbers on the DNC list. Marketing materials may be sent periodically; you can unsubscribe using the provided function in electronic marketing communications or by contacting customer care. All electronic communications from the Company satisfy legal requirements.

11. Website-Provided Email and Postings

Users may send emails to other users and post messages on the Website. The Company isn't obliged to review any user-generated content ('postings') on the Website and assumes no liability relating to such postings. The Company may, at its discretion, monitor and remove postings. Additionally, you agree not to take the following actions concerning the Website, Materials, or related software, and not use them to upload, post, or distribute:

(a) Content that is unlawful, harmful, threatening, harassing, defamatory, obscene, offensive, or violates civil liability.

(b) Infringement of intellectual property rights, including piracy or distribution of copyrighted work.

(d) Advocacy of violence, criminal conduct, or violation of any law.

(e) Deceptive content, impersonation, or misrepresentation.

(f) Explicit advertisements for prohibited items.

(g) Unsolicited commercial or non-commercial communication like SPAM.

(h) Interference with other users' Website usage.

(i) Content containing computer viruses or damaging programs.

(j) Chain letters or pyramid schemes.

(k) Actions that disrupt others' enjoyment of the Website.

(l) Use of automated devices to collect information or monitor the Website.

(m) Creating false identities or providing false information.

(n) Unauthorized use or distribution of user information.

(o) Using Company domain names for misleading purposes.

(p) Unsolicited goods or services or any advertising.

(q) Attempts to bypass security tools incorporated into the software.

(r) Commercial exploitation of the Website or Materials.

(s) Public distribution or reproduction of Materials.

(t) Systematic collection or extraction of Materials.

(u) Creating derivative uses of the Website or Materials.

(v) Framing techniques to enclose portions of the Website.

(w) Attempting to derive source code or reverse engineer the technology.

(x) Forging email headers.

(y) Providing personal information without consent.

(z) Sending identical or unsolicited commercial messages.

(z) Any action violating this Agreement or creating liability for the Company.

This prohibition includes but isn't limited to actions like using Company invitations for unsolicited messages, connecting with unknown users to send unsolicited promotional messages, or sending messages to groups without permission.

12. Delivery

The Company aims to dispatch products within 7 to 10 working days through Blue Dart courier partner after the purchase. However, delivery times depend on factors like address location and unforeseen circumstances such as weather conditions or transport issues. Any delay in delivery, however caused, won't hold the Company liable for losses or expenses. The Company reserves the right to deliver products in instalments, treating each delivery as a separate contract. Failure to accept delivery may incur additional shipping costs, and the Company won't be liable for losses due to delivery delays.

13. Applicable Law & Arbitration

(i) This Agreement is governed by Indian laws.

(ii) Unresolved disputes under this Agreement will be settled by arbitration in Puducherry, following the Arbitration and Conciliation Act, 1996. Bangalore courts have exclusive jurisdiction over matters concerning such arbitration.

14. Termination of Your Account

If you've created an account on the Website, it can be terminated under these circumstances:

(i) If you opt to close your account.

(ii) If the Company suspects you've violated this Agreement.

(iii) If your account remains inactive for a significant period. Upon account termination, granted rights cease immediately, limiting access to Website features. Termination doesn't affect the Company's rights or remedies against you. The Company may delete content uploaded by you upon account cancellation, and you are responsible for backing up your content.

You acknowledge you have no ownership rights in your account. After account termination, your content may remain viewable or stored elsewhere, at the Company's discretion, and certain information may be retained for business purposes as outlined in the Privacy Policy.

Sole and Exclusive Remedy

The return procedure described above is your only and exclusive recourse in the event of defective or damaged products, as well as in case of delivery issues. For additional inquiries or assistance, please refer to our website.